vCare Silver

 

  • Hourly On-site Rate $115
  • Remote and phone support in quarter hour increments
  • Emergency Response Time (Server Down) – 4 Hours
  • 24/7 Remote monitoring of server stability, unusual events, backup, firewall
  • Executive Summary Monthly Report
  • Anti-Virus licensing, installation, and update management
  • CounterSpy Anti-spyware licensing, installation and update management
  • Unlimited Remote Microsoft patch management
  • Maintenance every 90 days
  • Once a year account review